Privacy Policy

  • INFORMATION COLLECTED

    When purchasing from our online store, we collect the personal information visitors provide to us such as the full name, date of birth, phone number and email address. We also collect the shipping and billing address provided for the delivery service offered on the website.
    When browsing our store, we automatically collect your computer/mobile/tablet internet protocol (IP) address to get more information about your browser. We also collect non-personally identifiable information that your web browser makes available such as browser version, language setting and the date and duration of each website visit.

  • VISITORS CONSENT

    When visitors provide us with their personal information to place an order, arrange for order delivery, or verify their card information, we imply that the visitors consent to us gathering that information and using it to provide that service.

    If we need to collect visitors personal information for marketing purposes, we will directly ask for the visitors consent upon registration.

    If the visitors wish to withdraw their consent for us to use their personal information, they contact customer support anytime mail us at info@mariefrance.com.au or by visiting the contact us section in our website.

  • THIRD-PARTY SERVICE PROVIDERS

    The third party providers we partner with can only use the visitors’ information that is truly necessary to allow them to provide their services to us. Usually payment gateways we use to complete visitors’ transactions have their own privacy policy concerning their use of the visitors’ information collected (such as card information). We suggest that the visitors review such third party service providers’ privacy policy for more information on how their personal details are being used.

    Once visitors are redirected to our third party providers website, such as when completing a transaction online, they will be governed by the privacy policy of only that third party service provider.

  • COOKIES

    When a new visitor enters the website, a cookie is stored on that visitor’s computer/mobile/tablet. Each time the visitor returns, the visitor’s browser sends the cookie to our website. This is done so that we can identify the visitors and track their website visits so that we can enhance the browsing experience.

    If visitors do not want wish to have cookies saved on their browsers, they should configure the browser preference to not accept cookies.

  • PRIVACY POLICY CHANGES

    Our Privacy Policy may change at any time, so we suggest visitors to review this page frequently to stay up to date with our latest changes. Any use of the website after a change of our policy will imply visitors consent to our changes.

    For any concern or more information, kindly visit our contact us section.

  • PERSONAL DATA

    We care about your privacy.

    For this reason, we collect and use personal data only as it might be needed for us to deliver to you our products, services, websites and mobile applications (collectively, our “Services”).

    Your personal data includes information such as:
    Name
    Address
    Telephone number
    Date of birth
    Email address

    We may collect all or only some of this information. Other collected data that could directly or indirectly identify you, through reading device information or storing cookies.

    If you decide to use third parties to login we may retrieve after your consent and permission some data provided by the third party plugin.

    Why do we collect such information

    We collect your contact information to provide you a personalized experience and to be able to deliver our products and services to you efficiently. We also collect data like date of birth to help us improve our services by customizing our platforms and products to fit your age group or requirements and to generate statistical data that helps us improve our platform.

    How you can access, update or delete your data
    We want you to feel safe while using our services and technologies and we give you control of your personal data.
    To easily delete your data please email us at info@mariefrance.com.au from your registered email address, make sure the subject email is “DELETE MY DATA”. Please allow up to 24 hours to get your data completely wiped out from our records.

    How we secure, store and retain your data
    We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.
    We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
    mandated by law, contract or similar obligations applicable to our business operations for preserving, resolving, defending or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records.